Knowledge Base

Setting up custom Mail Server/MX Records with DirectAdmin

STEP 1 : Login to Direct Admin ( Guide here )


STEP 2 : Navigate to Email Manager -> MX Records. Click on MX Records


STEP 3 : Delete any existing record(s) by ticking the text box beside the old MX Record, and clicking delete.


STEP 4 : When prompted to confirm deletion of old DNS records, click confirm


STEP 5 : Repeat step 3 & 4 until no old MX Records are remaining. This is too prevent any mismatched MX Records


STEP 6 : Click on Add record


STEP 7 : Input the record according to your Mail Server settings

Name : Use your custom mail server hostname here. In general, it will be something like mail.emailservice.com or smtp.emailservice.com

TTL : Leave as default

Value : Follow your mail servers recommendation. If unsure, leave as 10

After that, click Add. And the MX Record will be added.

You can repeat Step 6, until all the MX records are added.

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